“Same staff, same number of hours in the workday. “After changing to ShipHawk we did 700-800 orders a day,” said Harrell. With ShipHawk, Hammer Nutrition was able to reduce their shipping costs, double throughput, eliminate manual decisions, and reduce the number of mis-shipments and surcharges. ShipHawk’s platform provided Hammer Nutrition with a solution that substantially increased warehouse efficiency and productivity. The result was that they were paying for incorrectly packed orders that ate away at their bottom line. There was no way to tell the warehouse team how to ship each order correctly, meaning that it was up to them to decide the best box/carton for each order. No cartonization or packing optimization capabilities.Onboarding time was painfully slow, making the cost of hiring more workers astronomical in both time and money.We probably bled $100K in shipping just because of the clunkiness.” “The rates came in without a way to compare. “There was no consciousness for selecting shipping rates,” said Harrell. The result was that there was no way to select a more cost-effective shipping rate that also met delivery requirements. No ability to compare shipping rates – they were also allowingĬustomers to select carriers when placing orders on the website, so NetSuite rates would only pick from what was available on the website and selected by the customer.Slow order processing times due to heavy reliance on manual processes, unnecessary clicks, and human decision making.Shipping automation inside your shopping cart
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